Le CONTRAT d'assistance technique (CAT)

The Technical Assistance Contract guarantees the regular presence (weekly or monthly) of one of our specialists at your different site(s)The amount of on-site hours is determined according to your IT needs and prerequisites. You then pay a monthly fixed amount to benefit from this support.

Our commitment ensures the regular tasks related to the operation and maintenance of your infrastructure. We also guarantee first and second level technical support as well as emergency intervention service in case of major problems. For our CAT customers, requests are handled within the hour, and interventions are guaranteed within four hours.

Concentrez-vous sur votre cœur de métier

Delegate your infrastructure management

Opt for a

technical assistance

contract

In case of breakdown,

trust us

Contactez-nous

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