THE SERVICE PACK (SPK) : THE BOOK OF PREPAID HOURS
Depending on your requests and requirements, we guarantee provision of a professional resource and competent resource for the assistance and the technical support. Interventions are carried out according to your request and notice. They are handled - remotely or on site - by your assigned technical contacts. Please note that as a general rule and unless agreed otherwise, the minimum duration of an on-site intervention is 4 hours (1/2 day).
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