SMARTMONITOR : THE REMOTE MANAGEMENT AGENT
The ideal solution for the maintenance and support of your IT equipment. SmartMonitor allows us to troubleshoot and manage your PCs, printers and switches, regardless of their location. We quickly access endpoints without disrupting users to proactively resolve issues. We manage all client devices for problem resolution, reporting, incident resolution and compliance.
- INVENTORY
- AUTOMATION
- Continuous inventory of all terminals and network elements starting from the agent’s installation.
- Adaptability of endpoint information as required.
- Discovery tool available to easily search all new elements.
- Automate common processes such as maintenance and patch management to save time.
- Global automation of application deployments across all endpoints.
- Automatic management of the entire IT environment thanks to a single SaaS instance to grow and improve your business.
- Automatic incident resolution through execution of several predefined scripts.
- SECURITY
- DISCOVERY
- Resolution of security vulnerabilities through automated patch management.
- Dual authentication to connect to the service portal (A2F).
- Real-time visibility of the entire IT environment to continuously identify potential incidents.
- Geolocalization of PCs in case of theft or loss.
- Real-time visibility of all devices on the entire IT infrastructure.
- Organisation of the IT environment by group according to the defined policy.
- Efficient automatic detection of new terminals and network elements via agents.
- Automatic addition of all these new terminals and network elements to the remote management portal.
- COST SAVINGS
- PATCH MANAGEMENT
- Overview of the entire IT infrastructure with a single agent.
- Optimized management with fewer licenses and hardware.
- Proactive troubleshooting of IT issues before they occur.
- Removal of unnecessary management tools.
- Ability to keep patch management software up to date to ensure the security of your entire environment.
- Avoid inconvenience to the users by having the ability to schedule or ignore patch updates.
- Obtain automated patch activity reports for the entire infrastructure by identifying problematic terminals that require additional support.
THE FEATURES OF REMOTE ADMINISTRATION
THE MONITORING SOLUTION FOR YOUR SERVERS
SmartMonitor can also be used as a management console to monitor the status of your servers. Whether they are hosted in a Private Cloud or on your OnPremise infrastructure, we can assist you with the installation and configuration of the solution. A multitude of alerts can be configured on your Windows or Linux servers to monitor most known services.
If required, the following technologies are also supported to query custom services.
SNMP, WMI, Windows Performance Counters, SSH, HTTP, REST APIs returning XML or JSON, Ping, SQL, and more...
Create your own dashboards
View the status of your environment and all your services in real time via a page you can create yourself. Integrate your graphics, the status of your servers and their performance. Customise the interface using an HTML editor. You can also share your dashboard internally and externally via a publicly accessible link.
Set up your alerts
The solution automatically alerts you when it detects an anomaly or an unusual threshold change. It is possible to configure different notification systems such as email, push or HTTP alerts. Via a mobile application (Android and iOS), you also have the possibility to receive push notifications directly on your phone.
OUR SUPPORT PLAN WITH SMARTMONITOR
With SmartMonitor, take advantage of our flat rate support - the maintenance contract (CDM)
Contact us
You would like to know more about the solution or get a quote ? Fill in the form below. Our team will get back to you as soon as possible.
