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Microsoft Dynamics 365

 

Microsoft Dynamics CRM is the next generation of smart business applications that enable companies to grow, evolve, and transform regardless of their size or industry. The Microsoft Dynamics 365 CRM solution provides perfectly complementary applications to help companies manage specific business functions.

HOW DOES MICROSOFT DYNAMICS CRM UNIFY YOUR PROCESSES?

CONNECTED MARKETING

Get sales and marketing working together to better understand your customers, target the right prospects and strengthen customer relations.

CONNECTED MARKETING

Get sales and marketing working together to better understand your customers, target the right prospects and strengthen customer relations.

SALES ALIGNMENT

By bringing customer service and sales together, you can anticipate expectations, improve the customer experience and strengthen the relationship of trust.

SALES ALIGNMENT

By bringing customer service and sales together, you can anticipate expectations, improve the customer experience and strengthen the relationship of trust.

COMMERCIAL PERFORMANCE

CRM helps your teams target the right prospects, centralise customer data and close deals faster, wherever they are.

COMMERCIAL PERFORMANCE

CRM helps your teams target the right prospects, centralise customer data and close deals faster, wherever they are.

Microsoft Dynamics CRM connects teams sales, marketing and customer service for better collaboration. By unifying these services, you can anticipate customer needs, optimising interactions and personalise purchasing paths. The platform also enables you to centralise data, d'identify the right prospects and forecast sales with precision. Thanks to mobile applications compatible on all devices, your teams remain productive and responsive, wherever they are.

DISCOVER MORE BENEFITS

VISION 360

Turn data into visibility to track sales, build customer loyalty and easily identify new prospects.

VISION 360

Turn data into visibility to track sales, build customer loyalty and easily identify new prospects.

UNIFIED PLATFORM

A CRM centralises customer relations functions for seamless management, unified data and easy integration with other tools...

UNIFIED PLATFORM

A CRM centralises customer relations functions for seamless management, unified data and easy integration with other tools.

CUSTOMER FOLLOW-UP

Getting to know your customers better strengthens their loyalty. A CRM helps you to personalise exchanges and adapt communication channels.

CUSTOMER FOLLOW-UP

Getting to know your customers better strengthens their loyalty. A CRM helps you to personalise exchanges and adapt communication channels.

With Microsoft Dynamics CRMtransform your data into actionable customer insights to boost experience and loyalty. Thanks to a unified platformcentralise information, even when you're on the move, so you can seamless collaboration between sales, marketing and customer service. You benefit from complete view of the customer journey, d'customisation tools interactions and a real-time control commercial performance.

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