IT department: our vision
By definition IT department encompasses all services required for management a fleet of computers and its adjacent infrastructure. By management, we mean hear setting up, follow-up, surveillance, user support... In short, the IT department is to ensure the proper functioning of all elements of a IT ecosystem.
At Syselcom, we use the full range of our experience in order tosupport our customers and their IT strategy.
L'human also remains a important factor in a effective IT strategy. With this in mind, our teams accompany you with dedicated technical contactswhich are designed to meet the needs of your users as well as your customers. to provide you with continuous quality services. We have two IT services structures we offer our customers book of prepaid hours or a maintenance contract.
If we analyse IT developments over the last decade, they have never ceased to evolve and diversify: new business models, new technologies, a major need to optimise the security of its infrastructures, etc. What's more, with the advent of the Cloud, the outsourcing of certain services is becoming increasingly important.
are becoming a real option, but what about the rest of the infrastructure and how are users adapting to such changes? This constant evolution is helping to make certain tasks lighter and easier. However, it also leaves room for loopholes, which
are, without computer awareness, easily exploitable by ill-intentioned people...
It is in this context that a true IT service partner like Syselcom Mutuelle Informatique comes into its own, providing you with its know-how and recommendations to ensure that your IT infrastructures are operational and efficient for your users. This IT service, provided by experts in the field, will offer you the benefits of the latest cutting-edge technologies, while ensuring that procedures are put in place to provide you with the best possible protection.
What does the IT department have to offer you?
Licence supplier
Equipment supplier (PCs, printers, switches, etc.)
Cloud Provider
Consulting
Installation of equipment (PCs, printers, switches, etc.)
Monitoring your IT assets
Help for users
Problem solving
Keeping your IT equipment running smoothly
The importance of an IT strategy partnership?
The subtlety and theincrease of the various possibilities are now an integral part of the challenge for companies.
The idea of a IT strategy partner is becoming increasingly interesting, but why?
The benefits of an IT strategy partnership
An IT partner will enable you to make the most of the time you spend finding out about the various options available to you for your IT infrastructure, making sure it's running smoothly and solving any problems you encounter. So you can spend this time concentrating on tasks directly linked to your core business.
IT partnerships mean IT experts. Thanks to their knowledge and skills, they can help you find the solutions best suited to your needs, so you can be as efficient as possible.
Your data is essential to the success of your business. Whether it's a business secret or customer data, it's important that your infrastructure is secure. What's more, your staff need to have the right reflexes so that there's no room for loopholes. Your partner can train you to do just that!
With expert advice, you'll get the best value for money for the services you need. They will also help you to meet your needs by optimising the number of solutions, devices and licences you need. Sometimes one solution can replace three, it's just a question of knowing which one...
IT partnership as seen by Syselcom...
For Syselcom, the main purpose of the IT department is to support our customers. We are there to guide them, advise them and find the IT solutions best suited to their needs. That's why each of our customers is allocated a primary and secondary technical contact, who will be their pillars within our company. The technical contacts are familiar with the customer's business, how it works and its IT infrastructure, so that we can meet their expectations in the best possible way. The secondary technical contact is there to take over if the primary technical contact is unavailable.
Syselcom now has almost 27 years' experience in the IT sector. These years have enabled us to learn the ins and outs of IT and, one thing leading to another, to carve out a place for ourselves in this field. In designing our various service offerings, we have looked at issues that we consider to be very important, such as security, cost, trust, flexibility, availability and many others... Since the creation of Syselcom, our aim has been to put the customer at the centre of our attention. Our mission is to make the customer experience as tailored as possible to their needs. We continually strive to make IT management easier.
Syselcom offers two approaches to IT service partnerships:
- The " lump sum with the Maintenance Contract (CDM)
- The "Prepaid with the Service Pack (SPK)
CDM VS SPK
Contact us
You would like to know more about the solution or get a quote ? Fill in the form below. Our team will get back to you as soon as possible.
