FAIGLE - SyselCloud

PRINTING AND SCANNING SOLUTIONS

Founded in 1933, Faigle is a leading family-owned company in Switzerland for printing and document solutions as well as 3D printing. It offers hardware and software solutions for all Swiss companies, from start-ups to large corporations. These solutions enable companies to manage all their paper and digital documents. With their four core competencies, they find the best solution for each of their customers.

From the wide range of products to the simple desktop printer to the high-end process-integrated multifunctional system, your needs are covered in terms of speed, quality and revolutionary functionality.

This allows you to significantly optimise costs and processes. The product range is completed with additional software options as well as document shredders and interactive displays, giving you a complete solution for your business.

Faigle is known for its future-oriented range of models from leading manufacturers and for its complete solutions for your requirements and needs.

THE KEY NUMBERS :

24’000 PRINTERS / MFP

1’000’000’000 PAGES PRINTED PER YEAR

250 EMPLOYEES

24h/24 7d/7 OPTIMAL CUSTOMER SERVICE

6’000 CUSTOMERS

16 BRANCHES IN SWITZERLAND

INTEGRATED AND SCALABLE SOLUTIONS

PRINTING, SCANNING

Print and scan management equipment and solutions

From black and white office printers to high-performance multifunctional systems, we provide you with the right devices. We ensure that your document flow is perfect and meet special requirements with our software applications such as our print server solutions. With our wide range of software solutions, you can control and monitor your systems to achieve optimal performance at lower costs. These value-added features offer a complete and integral solution for your entire printing and scanning infrastructure.

DOCUMENT MANAGEMENT

Document management solutions

With FS Starter from Faigle, you have a secure and cost-effective application for digitising business processes. Whether it's the validation of supplier invoices, project management or quotations, you get efficient data management with 7 digital workflows as well as a future-oriented document archive that is accessible at any time. The result : efficient, transparent and secure availability of your perfectly organised documents. Complex processes are digitised with their intelligent solutions in order to automate your processes efficiently.

PRODUCTION PRINTING

Print and scan management equipment and solutions

With innovative technologies in the field of production printing, we guarantee companies, printers and reprographic centres professional production of their printed matter. We do not only act as a partner of renowned manufacturers, but also advise and design individual solutions with our own experts.

PRINTING, 3D PRINTERS

3D printing products

With Faigle 3D you have a competent partner on your side in the field of 3D manufacturing. Our specialists will be happy to advise you on the topics of 3D scanning, reverse engineering using CAD, product design and manufacturing using 3D printing in various technologies. Each of the products we manufacture is precisely tailored to the individual needs of our customers to achieve a high quality result. Our products are distinguished by high quality standards and adherence to technical specifications.

WHAT ARE THE OF FAIGLE ?

OUR PHILOSOPHY : service is our passion

We guarantee excellent service, high availability and production quality of your systems and solutions. With a Faigle service and maintenance contract, you keep costs under control, protect your investment and, in an emergency, you can call on our services at no extra cost. We offer you various service levels tailored to your needs and requirements - in this way, you determine how quickly the support and technical services react.

With the experienced and qualified experts of our central helpdesk, we guarantee fast help and technical support in the case of queries and reports of malfunctions.

OUR CONTRACTS : service and maintenance

We offer various service and maintenance contracts or conclude individual agreements with you. Together we define the scope of services, the time of intervention, the scope of delivery of spare parts and consumables as well as the recycling and disposal of consumables.

Overview of services included in the service contract (standard)

Service time according to your needs

Free on-site repairs including spare parts, travel and working time

Free toner, developer and image carrier, including delivery (excluding express & courier delivery)

Proper disposal of used equipment

Combined maintenance work depending on the model and intensity of use

OUR STRENGTHS : a team of IT specialists and technicians at your service

The teams are specialised in professional IT, multifunction printers and all types of document printing.

You can benefit from their expertise in installation, integration, training, auditing and change management.

In addition to on-site interventions, telephone and remote maintenance have the advantage of limiting the impact on the environment. Ecology is a permanent concern for us and we work on it every day.

Our proximity to our customers allows us to present a very favourable overall ecological balance.

OUR APPROACH : audit and assistance in implementing telework

Teleworking can be a real challenge for your employees. Be there for them as an employer with advice and support - you can also share our useful tips with them. Because, however trivial they may seem, they are forgotten in the heat of the moment.

If teleworking has not been on your agenda until now, now is the time to look into this form of work. Even before this pandemic, there was a significant increase in teleworking, and this trend will continue beyond the health crisis. You would therefore be well advised to properly equip your employees and upgrade their devices for teleworking, also taking into account the medium and long term evolution. We would be pleased to help you equip your employees for teleworking and advise you on IT solutions and appropriate electronic equipment - from the right multifunction printer to the right shredder to meet data protection requirements.

FAIGLE AT YOUR SERVICE SINCE 1933

1933

CREATION FAIGLE

René Faigle Büromaschinen Zurich is founded.

1989

DIRECTIONAL CHANGE

Dr. Andres Iten takes over the management.

2010

ARRIVAL IN LAUSANNE

René Faigle establishes itself as a total solution provider in print management with the introduction of software solutions.

2011

DOCUMENT MANAGEMENT

This is the beginning of document management with the foundation of Faigle Solutions SA.

2013

3D PRINTING

Faigle Solutions SA launches 3D printing.

2016

PRODUCTION PRINTING

Faigle Solutions SA tackles the development of the Production Printing area.